Data Operations And Helpdesk Support

Resolve all your data-related issues at the speed of light.

 

Grow Fast with our
Data Support and Services

We provide support for various types of data management operations from

 smaller databases to very large scalable databases. We also provide

 Tier I, II, and III helpdesk services as per your data needs.

 

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    • Infrastructure Consulting: Help you choose the right Infra for the right platform, with virtualization and reference hardware configurations.
    • BI/Big Data Consulting: Assessment of the BI/BD roadmap with consulting regarding selecting the right BI stack / Hadoop distribution for organization needs

    • Build: Design and build of the platform according to the reference architecture, suitable for organization needs, including guidance on the tools and process setup
    • Security setup: Setting up appropriate security levels in accordance with organization controls and governance policies.
    • Capacity Planning: Initial sizing and ongoing utilization trend monitoring for capacity changes

    • Managed Services: End to end operations management for the entire BI / BD platforms
    • Shared Services: Setting up a shared services team to support full-stack BI / BD platforms (Ingestion/ETL – Data Stores – Reporting/Visualization)
    • Environment Management: Minor and Major upgrades, patching, failover/DR services
    • ITIL based support models
    • Continuous Automation

In addition, we offer:

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Operations Support

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Re-engineering and Re-Platforming

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Version updates and enhancement

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All-in-One Contract for Whole Service Operations

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Quality testing

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Error tracking and debugging

We support you with:

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Expert self-driven team

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Round the clock support

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